Terms of Service

Effective Date: July 27, 2026

These Terms of Service ("Terms") govern access to, and use of the Voysly platform and related services provided by VOYSLY, LLC, a Michigan limited liability company ("Voysly," "we," "us," or "our"). By accessing, registering for, or using our Platform (defined below), you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Platform.

1. Overview

Voysly is an AI-powered candidate screening platform designed to assist employers with the initial stages of recruiting and applicant evaluation. The platform utilizes conversational artificial intelligence, natural language processing, and related technologies to conduct preliminary candidate interviews and provide structured screening data to employers.

The Voysly services are made available through voysly.ai and its associated web portals, Application Programming Interfaces, and applications (collectively, the "Platform").

2. Parties and Acceptance

2.1 Users Covered by These Terms

These Terms apply to all users of the Platform, including:

  • Employers or Clients (businesses, organizations, and other entities that subscribe to the Platform for candidate screening and hiring support purposes).
  • Candidates or Applicants (Individuals who participate in interviews, assessments, coaching sessions, or other activities conducted through the Platform).
  • Administrators and Recruiters (Individuals authorized by an Employer to access and manage the Platform on the Employer's behalf).

2.2 Authority to Accept

If you use the Platform on behalf of a business or other organization, you represent and warrant that you have the authority to bind that organization to these Terms. In such case, references to "you" include both you and the organization you represent.

3. Services

Voysly provides the following services:

  • AI-Powered Candidate Screening: An AI-powered voice agent conducts preliminary candidate interviews using natural language processing to ask job-related screening questions and records the responses.
  • Candidate Evaluation and Scoring: The Platform analyzes candidate responses and generates scores, rankings, summaries, transcripts, recommendations, or other structured evaluation data and metrics.
  • Interview Preparation and Coaching: Where enabled by an Employer, candidates may access mock interview and coaching tools for practice and interview preparation.
  • Applicant Management Tools: The Platform can provide applicant tracking and candidate management functionality (usually for small and medium-sized businesses).
  • White-Labeled Portals: Employers may utilize customized or branded candidate-facing experiences through the Platform.

We may modify, suspend, enhance, or discontinue any feature of the Platform at any time with reasonable notice to its Customers.

VOYSLY IS A DECISION-SUPPORT TOOL ONLY. VOYSLY DOES NOT MAKE HIRING, EMPLOYMENT, PROMOTION, COMPENSATION, OR OTHER PERSONNEL DECISIONS. ALL EMPLOYMENT DECISIONS ARE MADE SOLELY BY THE EMPLOYER. AI-GENERATED SCORES, RECOMMENDATIONS, SUMMARIES, OR OTHER OUTPUTS ARE ONLY INFORMATIONAL AND SHOULD NOT BE RELIED UPON AS THE SOLE BASIS FOR ANY EMPLOYMENT ACTION.

4. Artificial Intelligence Disclosure

The Platform uses artificial intelligence systems and may incorporate services provided by third-party technology providers to facilitate interviews, generate transcripts, and produce scoring outputs. Voysly may update, replace, or add AI service providers at any time, provided appropriate data protection measures are maintained.

Candidates will be notified before participating in an AI-conducted interview that they are interacting with an artificial intelligence system rather than a human interviewer. By proceeding with the interview, candidates acknowledge and consent to such use.

AI systems may produce inaccurate, incomplete, inconsistent, or unexpected outputs, errors, and inaccuracies. Employers remain solely responsible for independently reviewing candidates and making employment-related decisions.

4.1 Model Training and Improvement

At the time these Terms become effective, Voysly does not use identifiable candidate interviews, recordings, transcripts, or responses to train or fine-tune its AI models. Voysly reserves the right to modify its practices in the future, subject to applicable law, appropriate notice, and the terms of its then-current Privacy Policy.

5. Employer Responsibilities

Employers agree that they will:

  • Use the Platform only for lawful recruiting, hiring, and workforce management purposes.
  • Comply with all applicable federal, state, local, and international employment laws and regulations.
  • Conduct their own independent evaluation of candidates.
  • Make all final decisions independently and not rely exclusively on AI-generated results when making employment decisions.
  • Provide candidates with any notices, disclosures, or consents required by applicable law.
  • Maintain responsibility for all hiring, rejection, advancement, compensation, and employment decisions.

Employers acknowledge that they are solely responsible for determining whether their use of the Platform is subject to any legal requirements such as those relating to governing artificial intelligence, automated employment decision making systems, audits, notices, employment assessments, disclosures, candidate consent, and discrimination. Employers agree that they must ensure compliance with any such legal requirements.

6. Candidate Rights

Candidates who participate in interviews conducted through the Platform have the following rights, subject to applicable law:

  • Right to Information: Candidates will be informed that the interview is conducted by an AI system.
  • Right to Decline Participation: Candidates may decline participation in an AI-powered interview. However, the Employer may independently determine how such decision affects the candidate's application.
  • Right to Request Access or Deletion: Candidates may request access to or deletion of their personal information by contacting the applicable Employer or Voysly at: hello@voysly.ai

Any requests will be processed in accordance with applicable law and our Privacy Policy.

7. Subscription Plans and Payment

7.1 Subscription Services

Voysly offers subscription plans for Employers. Pricing, features, plan types, and billing frequency are as set forth on the Platform or in a separate Order Form. Voysly reserves the right to modify its pricing, plan structures, and available features at any time with reasonable advance notice.

7.2 Free Trials and Pilot Programs

We may offer free trials, pilot programs, promotional access, or other limited-use opportunities at our discretion. Such programs may be modified or discontinued at any time.

7.3 Billing

Fees are billed according to the applicable subscription plan, order form, or checkout process. Failure to pay applicable fees may result in suspension or termination of access to the Platform.

7.4 Refunds

Except where required by law or otherwise agreed in writing, all fees are non-refundable.

7.5 Payment Processors

Third-party providers provide payment processing services. By submitting payment information, you agree to any applicable payment processor policies, terms, and conditions. Voysly reserves the right to change its payment processor at any time without notice.

8. Ownership and Intellectual Property

The Platform and all related software, technology, algorithms, models, designs, content, trademarks, documentation, and proprietary materials are owned by Voysly or its licensors and are protected by intellectual property laws. Subject to these Terms, Voysly grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform solely for its intended purposes.

You may not:

  • Copy, modify, distribute, sell, sublicense, or lease any part of the Platform.
  • Reverse engineer, decompile, or attempt to discover source code or Platform algorithms.
  • Create derivative works based on the Platform.
  • Interfere with or disrupt the integrity or performance of the Platform.
  • Remove proprietary notices or labels.

8.1 Customer Data

As between the parties, Employers retain ownership of data they submit to the Platform, including candidate information and recruiting content. Voysly retains ownership of: The Platform; Software, algorithms, and AI systems; Aggregated or de-identified analytics; and Usage statistics and derived performance metrics.

9. Confidentiality

Each party may receive confidential or proprietary information from the other. With regard to such information, each party agrees to: protect confidential information using reasonable safeguards; use confidential information only for purposes related to the Platform; and not disclose confidential information except as required by law or with written permission of the other party. This obligation survives termination of these Terms.

10. Prohibited Uses

You may not:

  • Use the Platform in violation of any law or regulation.
  • Use the Platform in a discriminatory or unlawful manner.
  • Interfere with the operation or security of the Platform.
  • Attempt to gain unauthorized access to any systems or data.
  • Use automated means to access the Platform without authorization.
  • Impersonate another person or organization.
  • Upload malicious code, malware, or harmful content.

11. Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOYSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND RELIABILITY.

VOYSLY DOES NOT WARRANT THAT THE PLATFORM WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, OR AVAILABLE AT ALL TIMES. VOYSLY DOES NOT WARRANT THE ACCURACY OR FAIRNESS OF ANY AI-GENERATED SCORE, RANKING, SUMMARY, RECOMMENDATION, OR OTHER OUTPUT.

VOYSLY IS NOT A CONSUMER REPORTING AGENCY UNDER THE FAIR CREDIT REPORTING ACT (FCRA), AND THE PLATFORM IS NOT INTENDED TO CONSTITUTE A CONSUMER REPORT.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOYSLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING DAMAGES ARISING FROM: HIRING OR EMPLOYMENT DECISIONS; CANDIDATE CLAIMS; INACCURACIES, RELIANCE ON ANY AI-GENERATED OUTPUTS; DATA BREACH; SERVICE INTERRUPTIONS; LOST DATA; LOST PROFITS; OR LOST BUSINESS OPPORTUNITIES.

IN NO EVENT SHALL VOYSLY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THE PLATFORM EXCEED THE GREATER OF: THE FEES PAID TO VOYSLY DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR ONE HUNDRED DOLLARS (US $100.00). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIABILITY LIMITATIONS. IN SUCH CASES, LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13. Indemnification

You agree to defend, indemnify, and hold harmless Voysly, LLC and its officers, employees, contractors, affiliates, licensors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of applicable law; (d) Employment decisions made by you; and (e) claims asserted by candidates or third parties relating to your use of the Platform.

14. Privacy and Data Protection

Our collection, use, storage, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. The current Privacy Policy is available at: voysly.ai/privacy-policy

Employers remain solely responsible for ensuring their collection and use of candidate information complies with applicable privacy and employment laws.

15. Term and Termination

These Terms remain in effect until revised by Voysly.

Voysly may suspend or terminate your access to the Platform at any time for: (a) violation of these Terms; (b) Non-payment; (c) security concerns; (d) suspected misuse; or (e) legal or regulatory requirements. Upon termination, rights granted under these Terms immediately cease.

16. Arbitration and Dispute Resolution

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Platform shall be resolved exclusively through binding arbitration administered by the American Arbitration Association ("AAA") in the State of Michigan. The parties waive any right to a jury trial.

To the fullest extent permitted by law, disputes must be brought on an individual basis and not as part of any class action, consolidated action, or representative proceeding. Nothing in this section prevents either party from seeking temporary injunctive or equitable relief in a court of competent jurisdiction.

17. International Use

The Platform is operated from the United States. Users who access the Platform from outside the United States do so at their own initiative and risk and are responsible for compliance with all local laws and regulations. Voysly makes no representation that the Platform is appropriate or available in all jurisdictions.

18. Force Majeure

Voysly shall not be liable for any delay, interruption, or failure to perform caused by circumstances beyond its reasonable control, including acts of God, natural disasters, internet failures, cyberattacks, labor disputes, governmental actions, utility failures, or failures of third-party service providers.

19. Electronic Communications

By using the Platform, you consent to receive communications electronically, including notices, disclosures, invoices, updates, and other communications related to the Platform. Electronic communications satisfy any legal requirement that such communications be in writing.

20. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21. Waiver

Failure by VOYSLY to enforce any provision of these Terms does not constitute a waiver of future enforcement of such right or provision. Any waiver of any portion of these Terms will be effective only if in writing and signed by a duly authorized representative of VOYSLY.

22. Assignment

You may not assign these Terms without Voysly’s prior written consent. Voysly may assign these Terms, in whole or in part, without restriction.

23. Entire Agreement

These Terms constitute the entire and exclusive understanding and agreement between VOYSLY and you regarding the Platform, and these Terms supersede and replace any and all prior oral or written understandings or agreements between VOYSLY and you regarding the Platform. There are no third party beneficiaries to any agreement between you and VOYSLY or your use of the Platform.

24. Contact Information

VOYSLY, LLC: Email: hello@voysly.ai; website: https://voysly.ai